Error message when trying to apply for a permit?

If you receive this error message when trying to apply for a permit:
You are not authorized to create online applications. Contact the jurisdiction for information.

Do this next:
Reach out to the building department of the town/city/county you are trying to pull a permit in and let them know that you need access to apply for a permit online. (Jurisdiction users: Select "Can Create Permits" in contractor's company profile)

After they update your access, log out, then log back in to CommunityConnect. Now you will be able to complete the permit application online. 😊