How to Get Help Using CommunityConnect

Chat with us

To chat with CommunityCore Software Support, click the Chat icon in the top-right corner of the screen:

Access CommunityConnect Help Center from CommunityConnect

Desktop

• Click on your initials in the top-right corner of the screen
• Select Help
  

Mobile

• Touch the hamburger menu in the top-left corner of the screen
• Select Help
  

Have a question about the status of your permit?

If you have specific questions about your application, permit, plan review, or inspection like...

• When will my permit be issued?
• When will my permit application be reviewed?
• How long does it take to process my permit?
• How long does it take to review plans?
• Can you give me a time window for my scheduled inspection?

... please reach out to the building department you are working with for answers to the above questions. Thank you!