Online License Renewal
  • 21 Jun 2023
  • 1 Minute to read
  • Contributors
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Online License Renewal

  • Dark
  • PDF

Article summary

Please note that this feature may not be available in all jurisdictions. Thank you!

Who can renew a license online?

  • Contractors that have Company Admin permissions in their company can renew licenses online in select jurisdictions.

Renewal Widget on the Dashboard

  • If you have a license available to renew online, you will see a Renew Licenses widget on your Dashboard.
  • Click the widget to jump to the Licenses screen
    CommunityConnect, Dashboard, Renew Licenses Widget.png

Renew a license

  • From the Licenses screen, click Renew next to the license you would like to renew.
  • If you do not see a Renew button, this means no licenses are available to renew online or you don't have the correct permissions to renew a license online. You can reach out to your building department to renew a license in this case.
    CommunityConnect, Licenses, Renew Button.png

  • After submitting the renewal application, you will see a confirmation message similar to this. Please check your email for updates on the status of your license renewal.
    Renew Licence confirmation message.png

Pay License Renewal Fees

  • If the jurisdiction/building department accepts online payments in CommunityConnect, you will see fees that can be paid on the Pay Fees/Receipts screen.
  • Click the CommunityConnect icon in the top, left corner of your screen to get back to the Dashboard, then click Pay Fees/Receipts.
    pay contractor license fees, click logo to get to the Dashboard.png

Check the status of a contractor license renewal

  • From the Dashboard (click the CommunityConnect logo to get to the Dashboard), click Licenses.
    CommunityConnect, view status of license.png

Download issued license

  • From the Dashboard (click the CommunityConnect logo to get to the Dashboard), click Licenses.
  • If a license has been issued, you will see a Generate License Doc button.
  • Check the issued date on the license to make sure you are accessing the newest license!
    CommunityConnect, licenses, generate license doc.png