Online License Renewal

Who can renew a license online?

• Contractors that have Company Admin permissions in their company can renew licenses online in select jurisdictions.

Renewal Widget on the Dashboard

• If you have a license available to renew online, you will see a Renew Licenses widget on your Dashboard.
• Click the widget to jump to the Licenses screen
  

Renew a license

• From the Licenses screen, click Renew next to the license you would like to renew.
• If you do not see a Renew button, this means no licenses are available to renew online or you don't have the correct permissions to renew a license online. You can reach out to your building department to renew a license in this case.
  

• After submitting the renewal application, you will see a confirmation message similar to this. Please check your email for updates on the status of your license renewal.
  

Pay License Renewal Fees

• If the jurisdiction/building department accepts online payments in CommunityConnect, you will see fees that can be paid on the Pay Fees/Receipts screen.
• Click the CommunityConnect icon in the top, left corner of your screen to get back to the Dashboard, then click Pay Fees/Receipts.
  

Check the status of a contractor license renewal

• From the Dashboard (click the CommunityConnect logo to get to the Dashboard), click Licenses.
  

Download issued license

• From the Dashboard (click the CommunityConnect logo to get to the Dashboard), click Licenses.
• If a license has been issued, you will see a Generate License Doc button.
• Check the issued date on the license to make sure you are accessing the newest license!